Conditions d’utilisation

These Terms of Service govern your access to and use of ediktedag.shop, including purchases made through our online store.

By accessing the website or placing an order, you agree to these Terms of Service, subject always to mandatory consumer rights that cannot legally be excluded or restricted.

1. Online Store

ediktedag.shop provides an online retail service through which customers may browse and purchase products.

Our store is hosted using Shopify's e-commerce platform.

We reserve the right to update website content, products, product availability, and these Terms where legally permitted.

2. Products

We make reasonable efforts to describe products accurately.

Product photographs are provided for illustration and identification purposes. Colours and appearance may vary slightly depending on lighting, photography, screen configuration, manufacturing variations, or other technical factors.

Product availability is not guaranteed until an order is accepted.

3. Prices

The price displayed during checkout is the price applicable to the order, subject to correction of obvious technical errors where legally permitted.

For customers in France, applicable pricing and mandatory consumer information will be presented in accordance with applicable requirements.

French consumer-facing online terms are expected to address essential product characteristics, prices, delivery arrangements, payment methods, withdrawal rights, statutory guarantees, and dispute resolution.

4. Orders

Submitting an order constitutes an offer to purchase the selected products.

After an order is submitted, you may receive an electronic confirmation.

We reserve the right, where legally justified, to reject or cancel an order including in cases of:

  • Product unavailability;
  • Obvious pricing or technical errors;
  • Suspected fraud;
  • Unauthorised payment;
  • Incorrect delivery information;
  • Violation of these Terms.

If payment has already been collected for an order that we validly cancel, an appropriate refund will be issued.

5. Payment

Available payment methods will be shown during checkout.

You agree to provide accurate and authorised payment information.

Payment processing may be performed by third-party payment providers.

6. Shipping

All orders qualify for free standard shipping.

Our estimated standard delivery timeframe is:

15–20 days

Delivery estimates may be affected by destination, carrier operations, customs procedures where applicable, public holidays, severe weather, incorrect addresses, or other circumstances outside reasonable control.

Our full Shipping Policy forms part of these Terms.

7. Consumer Right of Withdrawal

Consumers purchasing goods online in France generally benefit from a minimum 14-day withdrawal period for qualifying distance purchases.

ediktedag.shop therefore provides applicable customers with a 14-day withdrawal period in accordance with our Return and Refund Policy.

To exercise a withdrawal right, contact:

info@ediktedag.shop

Where available, customers may also use the electronic cancellation or return functions provided through their customer account or order page.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Nothing in these Terms removes mandatory rights relating to defective or non-conforming products.

9. Statutory Guarantees

Customers in France retain applicable mandatory statutory guarantees.

The French legal guarantee of conformity generally provides protection for qualifying goods for two years, with statutory remedies depending on the circumstances.

Any commercial policy offered by ediktedag.shop operates in addition to, and does not replace, mandatory consumer rights.

10. Customer Accounts

If account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.

You must provide accurate information and should notify us if you believe your account has been accessed without authorisation.

11. Acceptable Use

You must not:

  • Use the website for unlawful purposes;
  • Attempt to interfere with website security;
  • Introduce malicious software;
  • Attempt unauthorised access to systems or accounts;
  • Use automated systems in a manner that damages or overloads our website;
  • Submit false payment or identity information;
  • Infringe intellectual property rights;
  • Use the website to conduct fraudulent activity.

12. Intellectual Property

Unless otherwise stated, website content created for ediktedag.shop, including original text, layouts, graphics, and other materials, is protected by applicable intellectual property laws.

Third-party product names, trademarks, logos, and other proprietary materials remain the property of their respective owners.

Use of a third-party trademark does not by itself imply sponsorship, partnership, or affiliation.

13. Third-Party Services

Our website may integrate or link to services operated by third parties, including payment providers, logistics providers, social media networks, or other platforms.

Third-party services may operate under their own terms and privacy practices.

14. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

Nothing in these Terms limits mandatory consumer rights relating to product conformity, personal injury caused by legally actionable conduct, fraud, intentional misconduct, or other liabilities that cannot legally be excluded.

To the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control.

15. Force Majeure

We will not be responsible for delay or failure caused by events outside our reasonable control to the extent permitted by law.

This provision does not remove statutory customer remedies where mandatory law provides otherwise.

16. Complaints

If you have a complaint, please first contact:

info@ediktedag.shop

Please include your order number where relevant and a clear explanation of the issue.

French professionals selling to consumers are required to provide access to a recognised consumer mediation mechanism and publish details of the mediator with whom they are registered.

17. Governing Law

These Terms are intended to operate in accordance with applicable law.

Where you are a consumer residing in France, nothing in these Terms deprives you of mandatory protections provided by French or European Union consumer law or of any jurisdictional rights that cannot legally be waived.

18. Changes to These Terms

We may modify these Terms when reasonably necessary to reflect changes in our services, practices, or legal obligations.

The Terms applicable to a purchase are generally those presented at the time the relevant order is placed, subject to mandatory law.

19. Contact

Questions regarding these Terms may be sent to:

ediktedag.shop
Email: info@ediktedag.shop